Code 19: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged

Remove/Delete the LowFilter and/or UpperFilter (you might have only one od these) entries from this registry area:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Note: You will have several identical keys like this {4D36E965-E325-11CE-BFC1-08002BE10318}. The one you are looking for will have DVD/CD Rom Drives as the top entry. Reboot after deleting the LowFilter and/or UpperFilter entries.

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